SimplePractice Telehealth: Included in Essential ($79) and Plus ($99)
Not in Starter
SimplePractice telehealth is included at no additional charge on the Essential and Plus plans. It was removed from the Starter plan in 2022, which still confuses many therapists. Here is what you get, what it costs across plans, and how it compares to external telehealth tools.
Starter
$49/mo
✗ No telehealth
No telehealth. Removed in 2022. Use Doxy.me or upgrade.
Essential
$79/mo
✓ Telehealth included
Individual telehealth included. HIPAA-compliant, browser-based.
Plus
$99/mo
✓ Telehealth included
Individual + group telehealth. Up to 12 participants in group sessions.
SimplePractice Telehealth Features
SP Telehealth vs External Alternatives
| Platform | Cost | HIPAA | No download | Integrated with EHR |
|---|---|---|---|---|
| SimplePractice (Essential) | Included in $79/mo | Yes (BAA) | Yes | Yes (built in) |
| Doxy.me Free | $0 | Basic (no BAA on free) | Yes | No (separate) |
| Doxy.me Basic | $35/mo | Yes (BAA) | Yes | No (separate) |
| Zoom for Healthcare | $200+/mo | Yes (BAA) | No (app needed) | No (separate) |
| Microsoft Teams (HIPAA) | $12/user/mo | Yes | No (app needed) | No |
The Starter + Doxy.me Math Does Not Add Up
Many therapists consider Starter ($49/mo) + Doxy.me Basic ($35/mo) as an alternative to Essential ($79/mo) with telehealth. The total is $84/month, which is $5/month MORE than Essential, and you lose secure messaging, insurance billing, and treatment plans. Essential is the correct choice for any therapist who needs telehealth.
Frequently Asked Questions
Does SimplePractice include telehealth?
Yes, on Essential ($79/mo) and Plus ($99/mo). Telehealth was removed from the Starter plan in 2022. Individual session telehealth is included in Essential. Group telehealth (multiple clients in one session) is Plus-only.
Is SimplePractice telehealth HIPAA compliant?
Yes. SimplePractice is a HIPAA Business Associate and signs a BAA. The telehealth feature is end-to-end encrypted. Clients do not need to create accounts or download apps. They join via a one-click link.
How does SP telehealth compare to Doxy.me?
SP telehealth is built into the platform at no extra cost on Essential. Doxy.me Basic costs $35/month separately. Adding Doxy.me to Starter ($49) totals $84/month, more than Essential ($79) with telehealth already included.
Does SimplePractice telehealth support group sessions?
Group telehealth is available on Plus ($99/mo) only. Essential includes individual sessions only. Group sessions via SimplePractice support up to 12 participants.
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